Last updated: 1 January 2026
Introduction
oak-osprey ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.
Information We Collect
We may collect information about you in a variety of ways. The information we may collect includes:
- Personal Data: Personally identifiable information, such as your name, email address, and any other information you voluntarily provide when completing forms on our website or engaging with our services.
- Professional Information: Details about your career history, goals, and aspirations that you share during consultations.
- Usage Data: Information about how you access and use our website, including your IP address, browser type, operating system, pages viewed, and the dates and times of your visits.
How We Use Your Information
We use the information we collect for various purposes, including:
- To provide and maintain our services
- To respond to your enquiries and fulfil your requests
- To send you administrative information, such as appointment confirmations
- To improve our website and services
- To comply with legal obligations
Legal Basis for Processing
We process your personal data on the following legal grounds:
- Consent: Where you have given us explicit consent to process your data for specific purposes.
- Contract: Where processing is necessary for the performance of a contract with you.
- Legitimate Interests: Where processing is necessary for our legitimate business interests, provided these do not override your fundamental rights and freedoms.
Data Retention
We retain your personal information only for as long as necessary to fulfil the purposes for which it was collected, including to satisfy any legal, accounting, or reporting requirements. The retention period may vary depending on the context of our interactions with you.
Data Security
We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is completely secure, and we cannot guarantee absolute security.
Your Rights
Under the UK General Data Protection Regulation (UK GDPR), you have the following rights:
- The right to access your personal data
- The right to rectification of inaccurate data
- The right to erasure of your data
- The right to restrict processing
- The right to data portability
- The right to object to processing
- Rights relating to automated decision-making
Third-Party Sharing
We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except as described in this policy or as required by law.
Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date.
Contact Us
If you have questions about this Privacy Policy or wish to exercise your rights, please contact us at:
oak-osprey
47 Whitmore Street
Manchester, M2 4WQ
United Kingdom
Email: [email protected]