Last updated: 1 January 2026
Our Commitment to Data Protection
oak-osprey is committed to protecting your personal data and respecting your privacy rights in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
Data Controller Information
For the purposes of data protection legislation, the data controller is:
oak-osprey
47 Whitmore Street
Manchester, M2 4WQ
United Kingdom
Email: [email protected]
Your Rights Under UK GDPR
Under the UK GDPR, you have the following rights regarding your personal data:
Right to Access
You have the right to request a copy of the personal data we hold about you. This is commonly known as a "subject access request". We will respond to your request within one month of receiving it.
Right to Rectification
You have the right to request that we correct any personal data that is inaccurate or incomplete. We will respond to your request within one month.
Right to Erasure
You have the right to request that we delete your personal data in certain circumstances, including:
- When the data is no longer necessary for the purpose it was collected
- When you withdraw consent and there is no other legal basis for processing
- When you object to processing and there are no overriding legitimate grounds
- When the data has been unlawfully processed
Right to Restrict Processing
You have the right to request that we restrict the processing of your personal data in certain circumstances, such as when you contest the accuracy of the data or when processing is unlawful but you do not want the data erased.
Right to Data Portability
You have the right to receive your personal data in a structured, commonly used, and machine-readable format, and to transmit that data to another controller without hindrance from us.
Right to Object
You have the right to object to the processing of your personal data in certain circumstances, particularly when we process data based on legitimate interests or for direct marketing purposes.
Rights Related to Automated Decision-Making
You have the right not to be subject to decisions based solely on automated processing, including profiling, that produce legal effects or significantly affect you. We do not currently engage in automated decision-making processes.
How to Exercise Your Rights
To exercise any of your rights, please contact us using the details provided above. We may need to verify your identity before processing your request. We will respond to your request within one month, although this period may be extended by two further months for complex requests.
Complaints
If you believe we have not handled your personal data in accordance with applicable data protection laws, you have the right to lodge a complaint with the Information Commissioner's Office (ICO):
Information Commissioner's Office
Wycliffe House
Water Lane
Wilmslow
Cheshire SK9 5AF
Website: ico.org.uk
Data Security Measures
We implement appropriate technical and organisational measures to ensure a level of security appropriate to the risk, including:
- Encryption of personal data where appropriate
- Regular testing and evaluation of security measures
- Staff training on data protection requirements
- Access controls limiting who can view personal data
International Transfers
We do not routinely transfer personal data outside the United Kingdom. Should such transfers become necessary, we will ensure appropriate safeguards are in place in accordance with UK GDPR requirements.
Updates to This Information
We may update this GDPR compliance information from time to time to reflect changes in our practices or legal requirements. We encourage you to review this page periodically.